It's impossible to contact the administration, and I won't be able to get my money back, so I do not recommend using this service. The money was sent to the seller, but the system malfunctioned, and even though the seller has already transferred the rights, the funds remain blocked in my balance. I can't use them, withdraw them, or transfer them to the seller. The conclusion is that it's not worth getting involved; nothing good will come of it.
