This service mainly caters to large companies and non-profit organizations, as they have a free plan available. Therefore, I recommend small businesses, startups, and small online stores to consider other options, as there are many available in the market right now. The service is indeed very popular, and I have only come across positive reviews. It offers useful features such as chat history, operator statistics, and performance analysis. Another advantage is the quick setup and the five-day trial period. Otherwise, the service provides a standard set of features. It's also worth noting that Redhelper is quite expensive (960 rubles per month), so I can't rate it higher than 4...
