On this site, the proxies really work without delays, and although the prices are a bit higher than other services, they are quite justified. However, why am I giving it 2 out of 5? There is a complete lack of customer loyalty. I am a regular user of this service, and once I faced a problem: the anti-detect browser started identifying the proxies as belonging to other countries. I requested a replacement but was denied, citing a rule that replacements are only possible within 24 hours of purchase. Seriously? I understand that this is stated in the rules, but most other proxy services accommodate such situations: either they replace or extend the period. Here, however, it’s a refusal, especially from a customer who has been using the service for a long time and has spent tens of thousands of rubles. The refusal to replace a few proxies is baffling. The second issue is the design and logic of the site. For example, when you place an order, select a country, and click "Buy," you go to the next tab where you have to select the country and proxy again and click "Buy" once more. Why such confusion? Now imagine you have 1000+ proxies. Each proxy is a separate order. Sometimes one order is one proxy, and sometimes it’s several. If, for example, 300 proxies fail, you will have to manually search for the order number for each of them through an extremely inconvenient search system. Why can’t there just be a general list of all purchased proxies, like most competitors have — it’s unclear. In the end, it creates the impression that the site was designed solely to keep the money with the service at any cost. It’s a pity that there is no loyalty to customers here.
