I ordered a product, they called to confirm, I transferred the money, and only after the transfer did I call back to double-check if the model (length, height) was indeed in stock. They replied that the model was available, but the dimensions were different. I asked for a refund since the dimensions were important to me - they returned the money without any issues. It's clear that the store has some nuances with the product (compliance with specifications), but overall - I recommend it.
