The service seems to either not work or work selectively; it looks like small orders are completely ignored (Not profitable? Have they gotten too comfortable?), and a request can hang for weeks. Support doesn't respond to messages about refunding money, but that's only part of the problem, as anything can happen – the server can "crash," there can be an error in the feedback script, etc. But what is shocking is the inadequacy of the support and their unwillingness to admit their mistakes when pointed out. Does this BL-830 prevent them from acknowledging errors? Their level is completely unprofessional, like a 14-year-old slacker! A normal support team would say "THANK YOU!" to a user who points out mistakes, but this one left a negative review of our Service in response to a remark, even though they haven't even used our services. I can't wrap my head around why they would throw mud when they themselves are dirty? ))
