The guys are not bad while they are taking orders. But when it comes to warranty cases, they go into complete defense mode.
The sapphire crystal got scratched. Although it scratches from diamond dust on concrete or metal discs and from hardened glass. Of course, they don't accept or acknowledge this. They say everything scratches. In general, they claim it's sapphire, but in reality, it's just regular glass. The watch no longer looks good. I accidentally scratched it on the door latch of the handle.
In general, you can't believe anything they write on the website. Japanese mechanism, etc. It seems to be just ordinary Chinese.
I'm adding a photo so you don't think I'm a competitor or anything. Ask them if sapphire glass scratches. They'll start spouting nonsense about sapphire coating, etc. What coating? Why even have that coating if it doesn't protect against scratches? Scammers.