The service receives mostly positive reviews for its convenience and functionality, but there are also negative opinions about support performance and outages.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
Managing products on Ozon and WB has become significantly easier. I'm especially pleased with the automatic price and bid updates — before, I had to spend a lot of time on this, but now everything happens automatically, without delays and with a clear interface. The A/B testing module for photos is also great; it really helps increase conversion. Sales have grown over the past few months, and I am completely satisfied.
The service impressed me from the first days — the offices were connected quickly, everything functions smoothly. The analytics are very detailed; you can see the stock, revenue, and positions, making it easy to monitor efficiency. Automated responses to reviews have saved a lot of time. Additionally, everything is in Russian, and the tech support responds promptly and effectively. I recommend it.
I am not a marketer and haven't delved into the details of advertising settings, but MP Manager turned out to be intuitive and easy to use. The auto-bidding module significantly simplified the task — now the listings consistently stay at the top, and the budget is spent wisely. It's nice that there are tips and everything is in Russian. Even as a newcomer, I find it convenient to work with this service.
I used this service for about six months, and here’s what I can say: 1. The interface is too complicated to master. 2. The customer support leaves much to be desired; moreover, it behaves outright maliciously. There is a complete lack of common sense, constant gatekeeper syndrome, and so on. 3. Frequent outages that cause losses. 4. The "auto-pricing" tool can lead to a ban from WB. 5. It is impossible to link multiple WB accounts to one account, which means you have to constantly log in and out. I definitely do not recommend it.
It doesn't work. The support service does everything possible to avoid helping. The manager met their KPI, there was a call, and the money came in. They don't know how to work with the API. They can't organize the process of adding and removing from promotions. Prices are not updated, and they can't remove items from promotions; they don't know how. The time spent learning the service wasn't wasted. It's not worth using.
The service is complicated and confusing, and the support responds with standard phrases and offers no real help. The repricer functions illogically: it lowers prices but cannot raise them back. To do this, as they recommend, you need to return the item to stock and wait an hour for the update — complete nonsense. It's cheap, but completely useless. I do not recommend it.
I read the previous reviews and I don't understand what exactly some users are dissatisfied with — for us, this service is truly useful. We've been using it for two years. I'm especially pleased that updates are released regularly, which are not just formal but really make our work easier. For example, the filter selection for results, visual analytics, and auto-filters significantly help with scaling. Even newcomers on the team quickly get the hang of it. Once I had a question about strategy, I wrote in the chat, and I got a response in just 10 minutes, they helped me figure things out and gave advice. Thank you for the high level of service.
The service is impressive, although it was not easy at first. The interface seems overloaded, there are many functions, and it's difficult to figure things out without video instructions. However, once I got into it, I realized that this is not just a bidder, but a full-fledged system for working with advertising, pricing, and SEO. I especially appreciate the ability to combine advertising data and Gem in one report. Support responds, but sometimes I wish their reactions were a bit faster.
The service is not just automation, but a full-fledged working tool where everything is accessible. We have over 120 products, and manually controlling advertising and prices was extremely difficult and time-consuming, and the results were unsatisfactory. Now everything works automatically: advertising, maintaining positions, checking stock, and auto-pause. We customized the system to our needs and just check it once a day. Of course, there were some difficulties, and we had to spend time learning, but once we figured out the functionality with the manager, we realized that there are no analogs on the market in terms of flexibility and functionality, or we simply haven't encountered them.
Key points: 1. They acknowledged that the video instructions are outdated and misleading, which I spent several days figuring out through correspondence with support and a consultant. I requested compensation, but they sent an offer that I need to respond to as if I'm writing to my grandmother in the village. Time and budget were wasted working as a tester for their mistakes. I initially liked the idea of the bidder, but in the end, I am disappointed. 2. The interface is too cluttered. 3. The API constantly doesn't work. 4. The support service leaves much to be desired.
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MP Manager is an online service offering tools for project and task management. The company focuses on simplifying planning and organization processes, allowing users to effectively achieve their goals.
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