I have been using this service for over three years, mainly for social media analysis. It offers a lot of useful features. You can track both your own metrics and competitor data. Reports are generated very quickly, the range of sources is impressive, and it includes everything you need, including Telegram, Instagram, and YouTube. There is unrestricted free search without limits on the number of words or articles. The only downside is that sometimes full transcriptions of videos are missing. For some closed sources, you have to collect posts and statistics manually. Otherwise, the service is quite satisfactory. It is suitable for both regular brand analytics in the information field and one-time research when launching new products. The prices are reasonable. And the support is very responsive; they react quickly to any request.
