If you ask random companies using CRM systems which product they prefer, it's likely to be either Megaplan or Bitrix. I had the opportunity to work with both systems, and my choice falls on Megaplan. I view this system as an ordinary user who needs to work with tasks, clients, generate reports, and so on from my work PC. Perhaps for some businesses, Bitrix offers more capabilities, but wherever I used Megaplan (mainly in sales), it met all the necessary requirements. Its main advantage is its simplicity and clarity. The interface is friendly and intuitive. The settings are flexible enough to adapt the system to your needs. In short, here’s what it can do: set tasks and assignments, track their completion, report, remind about deadlines, manage projects, maintain a client database, and handle the sales funnel. There’s a business chat, a place for file storage, and numerous integrations. I have always liked the mobile app, as I often had to oversee the department's work while not at my desk; this app allowed me to stay updated on all processes. Overall, Megaplan on the phone, although with some limitations. I see no drawbacks in this system.
