We purchased the system for a whole year. We have our own programmer who can configure almost any CRM. However, Megaplan is written in Java, which is essentially outdated. We couldn't set up adequate integration with the PBX, nor could we upload client databases in the format of deals by specific products and managers. This is basic functionality for any CRM! For all our questions, we are directed to partners who handle the setup. Yes, but any additional feature costs between 100,000 to 150,000, and there are no other prices. It's impossible to get a refund! The contract clearly states this, and the managers refer to it as well.