A useful AI-based tool for saving time in managing customer reviews on marketplaces. It will be beneficial for anyone with a lot of sales and, consequently, reviews. The AI analyzes reviews, identifying the pros and cons of the product, automatically responds to them (with varied responses, not template-like), and much more. There is an option to set stop words, use manual moderation, and other features. The system works reliably, and no customer review, whether negative or positive, goes unanswered. Overall, the service handles customer inquiries as well as a live specialist, while its cost is tens of times lower. Due to its high efficiency, it will be useful for almost everyone. The only ones who don’t need this service are sellers with a small number of sales. If sales are low, then there are also few reviews, and they can be managed manually.
