I don't have many reviews to respond to, but out of curiosity, I signed up for the cheapest plan (I don't mind spending 1k). And it turned out to be quite an interesting tool. It automatically processes reviews, highlights negative and positive points, and responds to customers accordingly. The responses look nice, with no standard replies (even to positive reviews like "Thank you for your purchase"). This positively impacts customer loyalty in the long run. Additionally, potential buyers can also see how the store interacts with customers.
