I'm very glad I got their consultant. I always thought that the website was quite dead, and the freight transportation industry (the business I work in) is overflowing with search engines. They assigned a knowledgeable person to answer questions, and people started coming in droves. The service has never let me down in a year – no failures, no "equipment problems," which you often hear as an excuse. All the instructions for use are detailed on the website, and support is always ready to answer any question.
