Kucoin

2.8
Rating 2.8 · 18 reviews
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Александр -

I sent coins from Binance to KuCoin, but they didn't arrive, even though the transaction was successful. I'm trying to resolve the issue in the chat, but when my turn comes, the connection drops, and I have to wait again. In the end, on my third attempt, I was able to contact support. I got the impression that this is done intentionally. I paid them 30 USDT to get my coins back. So far, no news.

Cons
  • Монеты не дошли
  • Проблемы с поддержкой
  • Долгое ожидание ответа
  • Сложное решение проблемы
  • Нет новостей о возврате
1
Date of experience: янв 25, 2026