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vinogradoffb

Be careful! I bought a key for the DOOM DLC for Steam from them, but the add-on was no longer sold on Steam. A week after the purchase, an update was released that made the add-on free. I decided to contact Igromagaz to find out why they were selling keys when other sellers had already removed them. They replied that they had already paid for that batch and learned about the changes just like all the users. They claim to have a letter from the supplier and receipts, but they don't want to show anything and ask me to take their word for it. I believe that sellers should be aware of such changes before the users and should remove keys from sale in a timely manner, just like Steam did. It's possible that Igromag knew about the situation but continued selling to recover their costs.

Cons
  • Неактуальные ключи на DLC
  • Отсутствие прозрачности с поставщиками
  • Неудовлетворительное обслуживание клиентов
  • Неправильная информация о продажах
  • Необоснованные продажи ключей
2
Date of experience: июл 28, 2017