I have been using this platform for several months to manage a small appliance repair service. After the free trial period, I decided to give it a try, and within 14 days, I realized that the system really simplifies many processes. It's very convenient that you can work from both a computer and a phone without the need to install additional software. There is the ability to quickly respond to customer reviews and track them across different platforms. The reports are clear, and it's easy to view statistics on orders and employees.