Flyvi

4.7
Rating 4.7 · 30 reviews
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Анна Просвирина

The app is really good, and I'm satisfied with the results, but like many others, I faced a surprise charge for the annual subscription. I remembered the 5-day period, but I couldn't find any information about my plan and the option to cancel the subscription on the computer app (it turned out that my account was registered with a different email, which I had forgotten about a long time ago). I was hoping for an email notification with a payment link, but it didn't come, and my last funds were simply deducted. I thank the support team for their quick response and help; the money was returned the next day. Next time, I'll be more careful.

Pros
  • Хорошее приложение
  • Довольна результатом
  • Быстрая служба поддержки
  • Возврат денег на следующий день
Cons
  • Непонятная информация о тарифе
  • Нет уведомления о списании
  • Сложности с отменой подписки
  • Регистрация на другую почту
4
Date of experience: ноя 01, 2024