I have been involved in cryptocurrency for a long time, and it's important for me that the service operates smoothly and doesn't require unnecessary actions. I have exchanged through Ferma several times, and the process generally goes very smoothly. Right after creating a request, I receive an email with access to track the status. Notifications arrive on time, and there's no need to keep the tab open constantly. The support team responds adequately to questions and explains things if something is unclear.