I couldn't find a window for writing a review on the website Sosmosfit.ru. I visited the Sosmosfit wellness center on B. Dmitrovka today, April 13, 2017, and everything was excellent, but my interaction with the manager, Zair or Zakir, ruined all the positive feelings I had from the trial session. So, here’s the order of events: A pleasant girl at the reception (unfortunately, I didn't catch her name) took my questionnaire and asked me to wait. Then I was greeted by the instructor, Svetlana, who explained everything, took me to the manual, and then conducted the training. My impressions were very, very positive, but... then the manager (let's call him Zakir) came in and after presenting the course costs, suggested that I purchase it (a completely normal situation). After I explained that due to certain circumstances I wasn't ready to make a decision at that moment, he began to insistently use phrases like: "...didn't you know that you would be offered to buy a course, why did you come if you weren't ready to buy...", "...if you're a man, then buy it..." and so on. As I understand it, this tactic often works because visitors are usually very tired after training and don't feel like arguing or refuting such statements. I would like to suggest that the image of your organization is more important than the sales numbers of an individual manager. This manager's usual place of work is at the center near m. Belorusskaya.
