We have been using this program for almost a year. It is very convenient and easy to use; even a beginner user can figure it out. The technical support fulfilled all our requests as we expected. If we need to make changes, the Customer Database staff is always ready to help. The program significantly simplifies working with the client database. You can add or remove responsibilities and functions for each employee. Within the database, you can communicate with each other, and the manager has the ability to assign tasks to each employee and monitor their completion.