I didn't like it at all. We were choosing between several online chats. I needed a simple tool for the website to collect additional inquiries. I tried their trial version and was extremely dissatisfied. How can you use this outdated interface? The users are completely unclear, it's not obvious when exactly they wrote and in which window to respond; is the user online now or have I already missed their message? Overall, a complete failure. In the end, I deleted this chat and installed the code for another consultant that even my grandmother could handle.
