The servers regularly crash (four times in February alone, and last year they promised to fix this issue, but it remains, and moreover, it's starting to get really annoying), and because of this, even the chat button disappears from the website. The functionality is inconvenient: after a year of using the service, I have accumulated a lot of tags, and there is no way to delete them all at once by simply checking them. Each tag deletion refreshes the page, which takes 15-20 seconds while the platform processes and deletes the tag. They didn't even offer help in the chat when I expressed my dissatisfaction, even though I'm sure they could have contacted the technical department. Overall, this is a typical Russian product with shortcomings at an inflated price.
