Carrot Quest

2.8
Rating 2.8 · 11 reviews
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Роман Ермилов

My experience with the Carrotquest service was extremely disappointing. Additional funds were deducted from my account without warning for exceeding the unique user quota, even though I hardly used their services. My request for a refund went unanswered, and the explanations provided were not clear or transparent enough. I didn't like that the service staff, instead of offering solutions or apologies, continued to insist on their positions, ignoring customer needs. It’s an unpleasant situation that left more questions than answers. Due to such a negative experience and poor approach to work, I cannot recommend this service.

Cons
  • Unclear problem explanations
  • Ignoring client needs
  • No refunds
  • Charges without warning
  • Negative communication experience
1
Date of experience: June 3, 2024