I topped up my balance, issued a card, topped up the card twice from the internal balance, and now I can't top up anymore due to the error cardspro_topup_failed:422. The support links lead to a channel where there's no contact to write to, neither a bot nor an account. I managed to dig up the email [email protected] and wrote there - no response. I can't withdraw money, can't pass KYC because Russia is not in the dropdown list. I filled it out twice selecting another country, attaching documents (Russian foreign passport) and was denied twice. Overall, I believe this is a scam.
