It's impossible to control risks on the exchange. The market stop order, which is considered the most reliable, goes through like butter. I opened a position and set a stop at breakeven, but this led to a complete loss of my deposit. A sharp price movement did not close the position, and the order was executed at the worst possible price. My inquiries to support yielded no results. Customers have no rights according to the platform's terms of use; the exchange holds all the rights—be sure to read them carefully. There were no specific answers to my questions about risk control. In the end, the only response I received was, "We regret that you are losing money, but we can't return anything, according to the terms you accepted." Ultimately, the decision is yours.
