I am a manager at our fitness club and I work with this CRM. The system was chosen before I arrived, but I have experience with other similar programs, so I have something to compare it to. Overall, the configuration from WebOffice is no worse than more expensive options. In this CRM, you can manage memberships and services, automate booking for training sessions, monitor workload, make upsells in clients' personal accounts, collect statistics, and much more. I especially like the personal accounts for visitors, where they can track their memberships, book classes, check the schedule, monitor their progress, and communicate with trainers and administrators. This positively affects customer loyalty. Working in the CRM is convenient thanks to its simple and clear interface. If you are looking for a system for a fitness club, WebOffice is a good choice.
