I specifically registered on the site to leave a review. We rented an apartment through this website. In May, we called and arranged with a girl named Irina using the provided phone number. Then, a few days later, we confirmed our arrival. On the designated day, Irina met us, took us to the same apartment, and checked us in. We stayed for 10 days. On the second day of our vacation, the iron broke, and she came and brought a new one - she didn't scold us and didn't charge us for the damage, even though we weren't at fault. Overall, we enjoyed the vacation, but the street was too noisy - Krymskaya Street. Next time, we'll stay a bit further from the center.