Albato

4.6
Rating 4.6 · 19 reviews
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Average Rating

4.6

/
5

19 Reviews

5 Star
89%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
11%

AI review summary

Based on 19 reviews
89% positive 0% neutral 11% negative

The Albato service has received high marks for quality technical support and numerous integrations. However, there are complaints about the lack of responsiveness in complex situations.

What people like
  • Excellent technical support
  • Numerous integrations with services
  • User-friendly interface
  • Quick setup of automations
  • Affordable rates for small businesses
What people don't like
  • Issues with support in complex cases
  • Some users report ignored requests
  • Frequent outages during high traffic
  • Insufficient responsiveness to inquiries

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

Filtered Reviews

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Review Time

Владислав Дежнёв

Yesterday, I didn't have much luck with the manager, but today, on 18.08.25, I got Maxim, who helped me finally tackle the complex integration. I thought I would just switch services, but now I plan to use it alongside others. You could say Maxim secured me an endless LTV. Guys, please offer a free integration. For example, like your competitors do. Every one of my clients (I'm a marketer) has been with *** for over a year, and they chose me because I was able to set everything up down to the smallest detail. If you do the same, you will have no equal.

Pros
  • Good manager support
  • Maxim helped solve the problem
  • Plan to continue using the service
  • High value for clients
  • Quality integration
Cons
  • No free integration
  • Competitors offer more
5
Date of experience: January 14, 2026
Сергей Кондратьев

I'm leaving my review about the Albato platform and want to express special gratitude to the manager Ekaterina. The support was top-notch. Ekaterina quickly answered all my questions, was always available, and truly helped me understand the integration setup. She explained everything clearly and succinctly, without unnecessary words. As a result, we solved a problem that had been lingering for a long time, and now the integration works exactly as I need it to. This has saved me a lot of time and nerves. Honestly, one of the best support services I've ever encountered. Huge thanks to Ekaterina and the entire Albato team for their promptness, attention, and professional approach.

Pros
  • Excellent support
  • Quick responses
  • Clear explanations
  • Time-saving
  • Professional approach
5
Date of experience: December 3, 2024
Rafael Karabaliyev

I contacted customer support with a question about the integration of SendPulse and Amocrm. The problem was that SendPulse didn't want to share data. The operator ***, as if explaining to a child, detailedly showed, explained, and helped resolve the issue. I have only encountered such friendly support with Google. Huge thanks for the work of ***, if your company has an employee reward system, he definitely deserves a monetary reward for this case!

Pros
  • Detailed problem explanation
  • Friendly support
  • Quick issue resolution
  • High service level
  • Employee professionalism
5
Date of experience: August 23, 2024
Антон Васильев

I have been using this service for several years and I am very pleased that it allows me to synchronize different platforms to solve my tasks. I definitely give it 5 stars! Special thanks to the specialist who helped me deal with a rather complex problem of synchronizing B24 and Excel. That’s Maxim P.

Pros
  • Convenient platform synchronization
  • Professional specialist support
  • Solving complex tasks
  • Long usage period
  • High service rating
5
Date of experience: June 24, 2025
Василий Куликов

I have already used the service to solve several tasks: parsing emails in amoCRM and integrating Calendly with Kommo. At every stage, I was greatly assisted by the specialist Ilya G. I am sincerely grateful to him and the entire Albato team! In the future, I confidently plan to use it in my projects, as it is truly versatile, and I will continue to explore the service.

Pros
  • Quality specialist support
  • Service versatility
  • Useful integrations
  • Quick problem resolution
  • Positive user experience
5
Date of experience: March 4, 2025
Гулиша Хасуева

The program for integrating various platforms is very convenient. I used this program for the first time, and it is largely intuitive. However, I wasn't able to set up the connection between Telegram and Kaiten on my first try. Technical support came to the rescue. The support team consists of qualified specialists. One of them, ***, helped me resolve all my issues by answering and explaining everything in detail.

Pros
  • Convenient program
  • Intuitive interface
  • Qualified technical support
  • Assistance in resolving issues
  • Detailed explanations from specialists
Cons
  • Difficulties with connection setup
5
Date of experience: September 17, 2025
Славик Лешкевич

There are a huge number of integrations with different services! Moreover, they work both ways! Not everyone offers something like this! The technical support is top-notch, and I especially want to thank Artem K. — a person with nerves of steel, who really helped me with the setup; I definitely wouldn't have managed without him! I recommend this platform to everyone!

Pros
  • Many integrations with services
  • Bidirectional operation
  • Excellent technical support
  • Help from Artem K.
  • I recommend the platform to everyone
5
Date of experience: February 19, 2026
Сергей Бибиков

I want to express my immense gratitude to Maxim P for the assistance provided in a difficult situation. I'm just starting to work with this platform, and at the beginning, of course, many questions arise and glitches happen — mostly on my end. So far, I've noticed just one nuance: sometimes I have to refresh the page. However, the support from Maxim was simply excellent — he really tried to help, and in the end, I was able to launch my first assistant. Thank you very much, Maxim!

Pros
  • Great support
  • Help in difficult situations
  • Maxim tried to help
  • Successful assistant launch
Cons
  • Sometimes need to refresh the page
5
Date of experience: March 15, 2026
Карина Калугина

We connected to the service, but we didn't quite figure out how to set up Avito and Telegram for receiving messages in the chat. Support from Varvara, like an angel, quickly got involved and helped at every step, explaining everything in detail. Everything was done quickly and conveniently. We appreciate the work, but the competitors are doing much worse... Thank you!

Pros
  • Prompt support
  • Detailed explanations
  • Quick task completion
  • User-friendly service
  • Better than competitors
Cons
  • Setup difficulties
5
Date of experience: April 16, 2025
9.2
Trust Score
Excellent
Based on 19 reviews

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Business Details

  • Albatto is an online service that offers solutions in marketing and advertising. The company helps businesses optimize advertising campaigns and improve customer interaction.

    AI-generated overview

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