uKit

4.1
Rating 4.1 · 25 reviews
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Федор Викторов

The platform is indeed convenient, but the attitude towards users leaves much to be desired. First, you are always asked to familiarize yourself with the manual. And what is this exchange rate of 80 rubles to the dollar?! Are you serious? The platform is Russian. In the end, they do not meet their clients halfway. Instead, they just send you off and respond with standard phrases that everyone knows. I have contacted support many times, and the situation hasn't changed. No help at all. One thing is wrong, then another. It's better to choose another platform for such money. There is a lack of humanity here, and the attitude towards customers is simply terrible.

Pros
  • Convenient platform
Cons
  • Poor attitude towards users
  • Standard support responses
  • Lack of assistance
  • High dollar exchange rate
  • No humanity in service
1
Date of experience: December 18, 2024